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Commercial Finance Manager, Carrier Relations

Twilio

Remote · United States$8,053–11,833 gross/mofull-timeTwilio Careers

Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers.

Responsibilities

  • In this role, you’ll
  • Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure.
  • Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis.
  • Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation.
  • Own the design and continuous improvement of the Deal Desk Finance process, including required inputs, review steps, approval guardrails, exception handling, and handoffs. Establish standardized deal models and analysis practices, and define business requirements for Salesforce or other enterprise workflows.
  • Partner with Systems and business teams on solution design, testing, and adoption.
  • Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails.
  • Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy.
  • Coach senior analysts on modeling, financial judgment, and executive recommendations.
  • Partner with the Finance Director to build and refine how the Carrier Deal Desk operates.

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    29 Sept 2026
    Last verified
    In the last 5 days

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