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Digital Sales Representative - Activate
Twilio
Remote · United StatesSalary not disclosedfull-timeTwilio Careers
Twilio’s Self-Service Business, serves more than 300,000 active customers and generates nearly $1B annually. This position is needed to grow and retain high-value self-service accounts by engaging customers at the right moment, guiding product adoption, preventing churn, and helping customers reach scale across Twilio Communications, SendGrid, or Segment products.
Responsibilities
- In this role, you’ll
- Engage high-value self-service customers through programmatically assigned inbound and outbound leads.
- Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale.
- Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes.
- Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value.
- Collaborate with Sales, Solutions Engineering, Marketing, and Product teams to improve sales plays and customer engagement strategies.
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 16 Sept 2026
- Last verified
- In the last 5 days
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