Senior Dynamics CRM Functional Consultant

EPAM Systems

Remote · UkraineSalary not disclosedfull-timeEPAM Systems Careers (remote abroad)

EPAM is expanding its Microsoft Business Applications team, seeking a skilled consultant to handle client communication, gather requirements and co-design solutions using Microsoft Dynamics 365 CRM, Power Platform and Copilot Studio. You will collaborate with distributed teams, contribute to client management and implement solutions to deliver measurable value to global enterprise clients.

Responsibilities

Analyze business requirements to create functional specifications
Configure Microsoft Dynamics CRM to match client needs and business processes
Improve existing CRM AI/Copilot capabilities
Collaborate with technical teams for seamless solution integration
Engage with clients to collect feedback and clarify expectations
Perform impact analysis identifying changes to business processes
Facilitate effective communication between stakeholders and technical teams
Oversee CRM projects from initiation to completion
Handle tasks like testing, user training and project documentation management
Promote Agile practices within the team

Languages

Work format: Remote
Seniority: Senior
Posted: 29 Sept 2026
Last verified: In the last 5 days

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