Solutions Architect

Responsibilities

• Lead the design of complex, multi-system solutions — from initial discovery through architectural documentation to implementation handoff.
• Partner with the sales team on technically complex opportunities — participating in client conversations, solution scoping, and proposal development.
• Set standards for how the Solutions Engineering team approaches implementation, integration, and AI deployment — building repeatable frameworks that scale.
• Provide architectural guidance to Solutions Engineers and Specialists on complex engagements.
• Design AI and agentic workflow architectures for clients — defining how agents interact with existing systems, where human oversight belongs, and how to evaluate and govern outputs.
• Research and evaluate new platform capabilities, integration approaches, and AI tooling — translating what's newly possible into what's practically applicable for clients.
• Create architectural documentation, decision frameworks, and design patterns that raise the team's overall technical floor.
• Serve as a subject matter expert on system design and implementation best practices — the person the team and clients go to when the answer isn't obvious.
• design solutions — you shape how the team thinks about complex technical challenges, guide clients

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