Senior Revenue Operations Manager

Responsibilities

• Own the policies that define how deals are booked, credited, and forecasted, including bookings rules, opportunity netting, and sales stages and exit criteria. Write them, get them approved, and make sure the field understands what changed and why.
• Identify process problems before they affect the numbers. Validate and size the problem with data, find the root cause, and drive the fix with the right team, whether that's Revenue Systems, Deal Desk, Enablement, or compensation.
• Partner with Revenue Systems to build policy into system rules, validations, and alerts, reducing manual reviews and after-the-fact corrections.
• Improve forecast methodology by tracking actual results against the forecast, explaining variances, and changing processes that aren't working.
• Partner with Finance and Revenue Analytics to reconcile the field forecast with the finance outlook.
• Own the weekly forecast readout for the CRO and sales leadership, keeping it short and focused on decisions. Bring the forecasting and policy perspective into annual planning.
• Coordinate the CRO organization's weekly, monthly, and quarterly reviews, metrics, and follow-ups. Measure their impact on pipeline hygiene, data quality, forecast accuracy, and bookings, and change the cadence where it isn't working.
• Work with other Revenue Strategy & Operations teams, Finance, Product, Data, and Enablement to deliver changes from the first draft through field adoption. Keep cadence documentation current so the organization knows what happens when, who owns it, and what's expected.
• Mentor others on the team and improve how we document and run our processes.

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