Sales Operation Specialist

Responsibilities

• Develop and maintain regular sales reports (weekly, monthly, quarterly) covering revenue, bookings, backlog, shipment status, and product- and customer-level performance.
• Build dashboards to track key benchmarks such as forecast vs. actuals, supply allocation, and order fulfillment status, and provide actionable insights on trends, gaps, and risks.
• Support rolling forecast processes with a 12–18 month outlook. Consolidate demand inputs from sales teams and key customers.
• Identify gaps between forecast, allocation, and actual orders.
• Highlight risks including supply shortages, credit limitations, and delayed PO releases.
• Monitor the order pipeline (PO status, CRD, MAD), analyze backlog movement, push-outs, and cancellations, and support critical issues for urgent deliveries and allocation prioritization.
• Maintain data accuracy throughout systems including SAP, SFDC, and internal tools.
• Track price changes, rebates, and program compliance, and validate deal structures against company policies.
• Work closely with sales, supply chain, and finance groups to coordinate demand visibility, allocation, shipment updates, and revenue tracking.
• Find opportunities to streamline reporting and analytics processes, automate recurring reports, and improve data quality.

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