Senior Manager, Sales Operations

Responsibilities

• Sales Ops Architecture & Planning Execution
• Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models
• Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation
• Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization
• Take full ownership of complex operational initiatives, managing the lifecycle from scoping and business requirements through to deployment and post-launch optimization
• Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity
• Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps
• Operational Collaboration & Tech Optimization
• Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements
• Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem

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