Sales Trainer US

Responsibilities

• Lead end-to-end onboarding for new sales hires, running a structured two-week onboarding program for our LATAM-based sales team working with the US market.
• Train regular cohorts of new hires — currently around 4–5 people once a month, with cohort sizes expected to grow to 10+ people as the team scales.
• Develop practical sales skills, including discovery, probing, objection handling, closing, follow-up, negotiation, customer communication, and working with different customer profiles.
• Train new hires on our product, sales processes, and day-to-day tools, including CRM systems, telephony, WhatsApp-based communication tools, and other digital sales platforms.
• Run highly interactive training sessions using role plays, mock sales calls, real-life scenarios, demonstrations, practical exercises, and continuous feedback to make sure trainees can apply what they learn in real conversations.
• Assess each trainee’s progress throughout the two weeks, identify individual gaps, adapt your coaching approach, and provide clear feedback on their readiness before handing them over to their Sales Supervisor.
• Partner closely with Sales Supervisors and managers to ensure a smooth handover, share feedback on each trainee, and jointly investigate performance gaps if a new hire struggles after onboarding.
• Maintain and improve onboarding materials, including presentations, scripts, exercises, guides, and process documentation, keeping them accurate and up to date whenever sales processes or operations change.
• Use AI and modern productivity tools to create and improve training materials, scripts, presentations, exercises, and other onboarding content more efficiently.

Languages