Sales Trainer US

Responsibilities

• Lead end-to-end onboarding for new sales hires, running a structured two-week onboarding program for our LATAM-based sales team working with the US market.
• Train regular cohorts of new hires — currently around 4–5 people once a month, with cohort sizes expected to grow to 10+ people as the team scales.
• Develop practical sales skills, including discovery, probing, objection handling, closing, follow-up, negotiation, customer communication, and working with different customer profiles.
• Train new hires on our product, sales processes, and day-to-day tools, including CRM systems, telephony, WhatsApp-based communication tools, and other digital sales platforms.
• Run highly interactive training sessions using role plays, mock sales calls, real-life scenarios, demonstrations, practical exercises, and continuous feedback to make sure trainees can apply what they learn in real conversations.
• Assess each trainee’s progress throughout the two weeks, identify individual gaps, adapt your coaching approach, and provide clear feedback on their readiness before handing them over to their Sales Supervisor.
• Partner closely with Sales Supervisors and managers to ensure a smooth handover, share feedback on each trainee, and jointly investigate performance gaps if a new hire struggles after onboarding.
• Maintain and improve onboarding materials, including presentations, scripts, exercises, guides, and process documentation, keeping them accurate and up to date whenever sales processes or operations change.
• Use AI and modern productivity tools to create and improve training materials, scripts, presentations, exercises, and other onboarding content more efficiently.

Languages

Required

• Hands-on sales experience. You should understand the full sales process from your own practical experience, not only from managing or training others.

Nice to have

• 2+ years of leadership, team supervision, coaching, or sales management experience, ideally working directly with sales teams.
• Native-level Spanish and Native/Bilingual English, with the confidence to train, coach, and provide feedback in both languages.
• Strong communication and facilitation skills — you can explain complex concepts simply, keep a group engaged, and adapt your communication style to different levels of experience.
• Comfort with digital tools and the ability to quickly learn new systems, including CRM, telephony, messaging, presentation, and online training tools.
• Experience in B2C sales, especially high-ticket, consultative, or fast-paced sales where discovery, objection handling, negotiation, and closing happen directly with the customer.
• Experience creating or maintaining training materials, scripts, presentations, onboarding guides, or process documentation.
• This is a hands-on role for a sales professional with leadership, coaching, or training experience who will lead two-week onboarding programs for new hires, develop practical sales skills, and maintain training materials. The role is fully remote, supports our LATAM-based sales team serving the US market, and requires…

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