Deal Operations Manager (EMEA)

Responsibilities

• Lead and develop the team
• Build, manage, and coach a global 24x5 pre-sales execution team (including team leads and specialists), establishing clear performance and quality standards while supporting career growth.
• Own operational delivery: Ensure fast, accurate, and consistent quote execution across direct, partner, and sales-led motions, managing queue health, SLAs, prioritisation, handoffs, and escalations.
• Drive improvement and scale: Use operational data and frontline feedback to eliminate friction and manual effort, accelerate deals, operationalise new products and pricing policies, and strengthen governance, tooling, and documentation.

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