Revenue Operations Manager (Process)

Responsibilities

• Build, ship, and iterate AI-powered workflows that take real work off reps' plates, using prompt engineering, agentic workflows, and orchestration to cut manual effort and surface faster, more reliable insights, partnering with R&D to productize what works.
• Own and evolve core revenue workflows across the provider GTM teams, making rep motions scalable and AI first as Headway scales
• Lead major Rev Ops initiatives end to end, from problem definition and data analysis through implementation and rollout, including evaluating and deploying AI-native tools like Attention, Clay, Glean, and Claude
• Design from the front line by shadowing rep, then partner cross-functionally for business and frontline rep priorities
• Lead with data, using quantitative analysis to evaluate process performance, surface bottlenecks, set clear measures of success, and recommend ROI-driven improvements you can defend to senior stakeholders.

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