Mid-Market Account Executive, Americas

Responsibilities

• Pipeline Development and Management
• Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
• Full-Cycle Sales Execution
• Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.
• Customer Needs Analysis and Solution Alignment
• Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively.
• Collaboration and Cross-Functional Feedback: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical
• Support for a smooth hand-off post-sale.
• Performance Tracking and Reporting
• Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.

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