Engineering Manager, Switchboard

Responsibilities

• Lead the fullstack Switchboard team responsible for GitLab Dedicated’s customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager.
• Hire and develop a high-performing team where team members can thrive and produce results with quality and speed.
• Partner with Technical Team Leads to provide direction and act as final decision-maker and unblocker of the team to move forward fast.
• Partner closely with Product and
• Design on the customer-facing control panel, including wireframes and UI direction for external users.
• Own planning with the Product Manager, including priorities, dependencies, and the quarterly delivery epic.
• Ensure fast, high quality and cross-functional execution across frontend, backend, UX, product, and technical writing.
• Drive improvements in quality, security, and performance.
• Support the team’s mission of enabling GitLab Dedicated customers to manage their tenant environments while reducing manual operations on the large scale Dedicated fleet.
• We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.

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