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Staff Software Engineer, Product
Customer.io
Remote · worldwide, UTC+4 accepted$16,667–23,333 gross/mofull-timeNewVerified recentlyHimalayas
Hi, I'm Paul, VP of Engineering at Customer.io. We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer.
Responsibilities
- Own important, ambiguous problems from initial framing through launch and iteration.
- Set direction, align partners, and stay accountable for the result.
- Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured.
- Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability.
- Lead work across teams and systems.
- Build alignment, resolve technical disagreements, and keep complex initiatives moving.
- Improve engineering practices through mentorship, reusable patterns, and clear technical guidance.
- Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation.
- Participate in an on-call rotation as required, supporting the systems the team builds.
Languages
- Work format
- Remote
- Seniority
- Senior
- Posted
- 28 Sept 2026 (6 days ago)
- Last verified
- 4 Oct 2026
- Apply by
- 27 Nov 2026
