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Customer Success Architect (AI)
Atlassian
Remote · United KingdomSalary not disclosedfull-timeAtlassian Careers
In this role, you'll be part of the Customer Success Architect team within the Sales and Success department, focusing on the adoption of Atlassian's AI platform, Rovo. As a CSA (AI), you'll execute time-boxed, co-built technical engagements that take customers from "Rovo is turned on" to real, measurable business value in production.
Responsibilities
- Design. Co-build custom Rovo agents and configure third-party connectors alongside customer teams. Customers are hands-on keyboard.
- Design solutions tailored to their workflows using the Atlassian platform (Jira, Confluence, Rovo Studio).
- Collaborate. Work with Account Teams and Customer Success Managers (CSMs) to plan customer-specific activation journeys and hand off for sustained growth.
Languages
- Work format
- Remote
- Seniority
- Senior
- Added
- 14 Oct 2026
- Last verified
- In the last 5 days
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