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Technical Account Manager
Vultr
Remote · United States$6,667–8,333 gross/mofull-timeVultr Careers
The CPU-focused Technical Account Manager (TAM) owns the post-sales technical relationship for a portfolio of customers leveraging the company’s global cloud compute, networking, and storage platforms. This role is responsible for driving successful onboarding, managing ongoing technical health, and ensuring customers realize long-term value and growth using the company’s CPU-based IaaS offerings.
Responsibilities
- Customer Onboarding & Architecture Guidance
- Lead onboarding for new CPU customers: environment setup, architecture validation, networking configuration, and workload migration planning.
- Advise on best practices for compute, storage, snapshots, networking, security, HA/DR, and scaling.
- Review customer architectures and provide optimization recommendations to improve performance, and increase reliability.
- Technical Relationship Ownership
- Serve as the primary post-sales technical point of contact for assigned accounts.
- Conduct regular technical reviews and QBRs to track progress, risks, consumption, and upcoming needs.
- Develop deep understanding of customer workloads and use cases (applications, databases, microservices, etc.).
- Issue Management & Escalations
- Coordinate internal escalations with
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 11 Mar 2026
- Last verified
- In the last 5 days
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