Lead Salesforce Data Cloud Developer (D360)

Responsibilities

• Design and implement D360 solutions to enable unified customer profiles (Customer 360) from ingestion through to activation
• Configure and manage Data Streams, Data Models, Identity Resolution Rules, and Calculated Insights
• Design and troubleshoot data ingestion, harmonization, and transformation pipelines across native and external data sources (e.g., SAP via SFTP/API), and evaluate batch versus streaming approaches to optimize data freshness, credit consumption, and downstream reliability
• Implement Zero Copy Data Federation with platforms such as Databricks and Snowflake
• Contribute to POCs and client deliveries, ensuring best practices and data quality standards
• Design and support the activation of Data Cloud data into downstream systems (Marketing Cloud Engagement, core Salesforce CRM/Service Cloud, and other activation targets), including Direct vs. Related Attribute activation and real-time activation patterns
• Troubleshoot data, identity and performance-related issues
• Provide technical leadership, guidance and oversight to the team, including review, problem-solving, development standards and implementation best practices
• Collaborate closely with client, architects, team and stakeholders to ensure successful delivery
• Monitor and optimize Data Cloud credit consumption (ingestion, transformations, identity resolution, calculated insights, segmentation, and activation) using Digital Wallet and platform rate cards, and advise clients on cost-efficient architecture choices

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