Account Manager - Life Sciences

Responsibilities

• Operate as the go-to Account Manager, staying closely connected with clients, internal teams, Business Unit Heads, and Sales Leads
• Collaborate with senior Account Management executives to formulate and put into action account strategies aimed at growth, delivery quality, and client satisfaction
• Serve as the architect behind client engagements, shaping strategic direction and positioning the organization for success across the full Life Sciences spectrum, from R&D and Clinical through Regulatory, Commercial, and Patient Engagement
• Build and reinforce trust-based relationships with senior-level client stakeholders and internal executive leadership
• Contribute to client-side product efforts by helping establish product vision, shape roadmaps, and articulate meaningful value propositions
• Drive top-line growth across a portfolio of assigned accounts, helping the organization hit its broader revenue and profitability targets
• Extend organizational presence within Life Sciences accounts by uncovering opportunities in digital transformation, data analytics, clinical platforms, regulatory technology, and commercial tools
• Take the lead on sales and pre-sales activities, including assessing opportunities, responding to RFPs, building proposals, and delivering presentations to clients
• Illustrate service value through client-facing sessions, whether in-person or virtual, while managing a monthly pipeline and communicating key metrics to senior leadership
• Work alongside program and project management colleagues to ensure delivery success through an integrated operational approach

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