HSO International - Microsoft D365 Project Manager

Responsibilities

• Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned
• Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice
• Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control
• Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities
• Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs
• Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build
• Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation
• Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts
• Identify scope gaps early and initiate structured change-control discussions when required
• Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards

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