Salesforce Solution Architect

Responsibilities

• Lead end-to-end architecture and solution design for complex Salesforce transformation programs
• Drive discovery workshops, assess business and technical requirements, and define target-state architecture and delivery roadmaps
• Design scalable solutions across the core Salesforce portfolio, including Sales Cloud, Service Cloud, and Experience Cloud, together with one or more advanced capabilities such as Agentforce and Salesforce AI, Data Cloud, Revenue Cloud, Marketing Cloud, Health Cloud, Life Sciences Cloud, or other industry solutions
• Define application, integration, data, security, identity, and environment strategies aligned with enterprise architecture standards
• Architect AI-powered agents and workflows, including grounding, prompt and action design, trust controls, human oversight, observability, and responsible AI considerations
• Design customer data solutions covering ingestion, harmonization, identity resolution, segmentation, activation, analytics, and governance
• Shape quote-to-cash and revenue lifecycle solutions, including product catalog, pricing, configuration, contracts, orders, billing, and integrations with ERP and finance platforms
• Provide architectural leadership throughout delivery, review solution designs, manage technical risks, and ensure adherence to Salesforce and engineering best practices
• Guide integration patterns using APIs, events, middleware, and enterprise integration platforms such as MuleSoft
• Partner with delivery leaders and stakeholders on estimates, scope, trade-offs, non-functional requirements, and release planning

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