Salesforce Product Owner / Product Manager

Responsibilities

• Act as a Product Owner / Product Manager for Salesforce-based and adjacent COTS platform initiatives
• Partner with client stakeholders to understand business objectives, product vision, operational challenges, and success metrics
• Define, refine, and communicate product priorities, roadmap elements, backlog items, and delivery expectations
• Translate business needs into clear requirements, user stories, acceptance criteria, and solution priorities
• Own and maintain the product backlog, ensuring alignment with business value, delivery feasibility, and stakeholder expectations
• Support product discovery, requirement clarification workshops, backlog refinement, sprint planning, demos, release planning, and adoption discussions
• Collaborate with Salesforce Architects, Developers, QA Engineers, Business Analysts, and client-side product/business teams
• Apply practical Salesforce knowledge to support discussions around configuration, customization, integration, automation, reporting, and user experience
• Help evaluate how Salesforce capabilities align with external or integrated COTS platforms
• Identify risks, dependencies, assumptions, business impacts, and cross-platform considerations

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