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Manager, SMB Business Development - Retention
DoorDash
Remote · United States$12,013–22,083 gross/mofull-timeDoorDash Careers
As Manager, SMB Business Development - Retention, you will lead our efforts to drive success in key partnership moments, ensuring that our most valuable restaurant partners maximize their potential on our platform. You will own strategic interventions that drive retention and exclusivity, execute high-stakes deal strategies, and enhance product adoption during pivotal phases of the restaurant partnership lifecycle.
Responsibilities
- Own Key Partnership Moments –
- Drive successful engagement at critical phases such as renewals, exclusivity negotiations, and strategic initiatives before transitioning accounts back to Account Management.
- Lead a High-Performing Team –
- Manage and develop four direct reports, fostering career growth and performance excellence.
- Drive Strategic Initiatives –
- Lead the Business Development marketplace retention strategy, including proactive renewals, upsells, churn mitigation, deal structuring, and performance optimization at crucial points in the relationship.
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 15 Sept 2026
- Last verified
- In the last 5 days
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