Engineering Manager, Cloud Engineering

Responsibilities

• Lead and develop a senior Cloud Engineering team, providing clear expectations, coaching, feedback, performance management, and career-development support.
• Own the operational health of LaunchDarkly’s cloud infrastructure, including incident response, on-call health, service-level objectives, resilience, and disaster recovery.
• Launch and deliver a multi-quarter infrastructure insourcing program, including sequencing work, managing dependencies, communicating milestones, and ensuring a successful transition.
• Guide technical priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, infrastructure as code, GitOps, datastore operations, and compliance-related infrastructure.
• Build leverage through software, automation, and paved paths that help product engineering teams use infrastructure safely and independently.
• Support migrations by providing guidance, patterns, and enablement while maintaining clear ownership boundaries with partner teams.
• Establish team norms for effective AI-assisted engineering and identify opportunities to reduce operational toil through AI and automation.
• Maintain team health and continuity through change, fostering an inclusive, collaborative, and accountable environment.
• Partner with Service Frameworks, Core Platform, Revenue Platform, Data Platform, and product engineering teams on shared infrastructure priorities and cross-team dependencies.
• Communicate roadmaps, operational risks, investment needs, and progress clearly to engineering leadership and cross-functional stakeholders.

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