Engineering Manager, Case Strategy

Responsibilities

• Own Customer Lift
• Drive the engineering outcomes that improve the incremental reimbursement Pivotal delivers for customers. Connect the team’s technical roadmap to measurable gains in customer value and ARR.
• Build the Case Strategy Platform
• Own the data models, databases, APIs, services, and full-stack workflows that apply case strategies throughout the IDR process.
• Turn Models Into Product Capabilities: Work with Science and AI Platform to move AI and ML capabilities from experimentation into reliable, usable product experiences.
• Create a Data and Feedback Flywheel
• Build the systems that capture outcomes, surface useful signals, and feed real-world results back into model development and strategy improvement.
• Lead an Experienced Engineering Team
• Set clear priorities, coach engineers, create accountability, and make sound decisions while preserving the rigorous technical debate that makes the team stronger.
• Grow and Structure the Organization: Hire additional engineers and establish the roles, ownership boundaries, and operating practices the team needs as its scope expands.

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