Partner Operations Analyst

Responsibilities

• Own the partner onboarding pipeline from
• Partner Application Portal to Pro Marketplace, making sure every partner is set up, live, and active.
• Provide ongoing account management for high-value software and marketing partners, acting as their main operational point of contact.
• Lead independent projects from scoping, planning, and delivery, driving process and systems improvements by managing timelines and dependencies across teams.
• Build and maintain automation, including AI tools, for data collection, tracking, and reporting so the team spends less time on manual work.
• Support new pilots and partnership launches, from fulfillment and refunds to pro surveys and early program feedback.
• Partner with Engineering, external developers, Partnerships, and
• Support to resolve issues, test new tools, and move process improvements forward.
• Keep workflows, documentation, and Jira dashboards current so volume, bottlenecks, and partner health are visible to leadership.
• In order to be successful, you must bring

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