Site Reliability Engineer

Responsibilities

• Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions
• Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation
• Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes
• Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design
• Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it
• Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction
• Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation
• You Might Be a Good Fit If You
• Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams
• Have a software engineering mindset — you write code and build tools, not just configure them

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