Solution Consultant - Business Value

Responsibilities

• Drive growth in our enterprise and strategic customers by leading solution & value assessments during the sales process
• Coordinate cross functional teams (sales, solutions consulting, product, and professional services) to execute assessments with speed and quality.
• Build a deep understanding of the customer’s business needs through meticulous discovery and creatively adapt assessment framework to meet customer’s decision process
• Create and present executive-level deliverables that capture current state analysis and future state recommendations using leading practices and bridging customer challenges to Benchling capabilities and identified value
• Maintain open, proactive communication and documentation of engagement progress, meetings, deliverables, stakeholders, and key decisions.
• Develop methodologies to quantify strategic, operational, and financial metrics for customers and use these metrics to clearly demonstrate the measurable value Benchling delivers
• Create reusable assets to drive the adoption of Benchling’s value framework in the end-to-end customer journey in partnership with cross functional stakeholders (solutions consulting, professional services, and customer success)
• Provide thought leadership about industry trends, competitive landscape, and emerging technologies. Use this knowledge to effectively position Benchling and identify opportunities for differentiation.
• Share insights and feedback from customer interactions to the product and marketing teams to help refine Benchling's offerings and messaging.

Languages