Delivery Management Leader - AI productivity solutions

Responsibilities

• Oversee the end-to-end delivery lifecycle for client engagements, including strategic planning, implementation, governance and post-implementation support
• Ensure delivery metrics such as scope, schedule adherence, quality, budget compliance and operational KPIs are consistently met across all engagements
• Manage multi-project portfolios and large cross-functional teams, fostering collaboration across engineering, quality assurance, business analysis, architecture and DevOps
• Own the program governance model, engaging stakeholders at all delivery levels and maintaining alignment on key deliverables, risks and financial health
• Take full accountability for client portfolio financials, including revenue recognition, profitability, margin improvement, budget forecasting and corrective action planning
• Identify and drive cost optimization and OPEX reduction through automation, resource optimization and enhanced delivery models
• Monitor resource utilization, productivity metrics and workforce optimization strategies to align resources with program outcomes
• Serve as the primary client liaison for senior-level relationships, translating business challenges into actionable delivery strategies and maintaining alignment with client objectives
• Conduct Steering Committee sessions and executive-level communications to provide delivery updates, propose innovations and manage escalations
• Build, lead and mentor large distributed teams, cultivating high performance and driving talent development through mentoring and coaching

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