Director, Talent Acquisition

Responsibilities

• Shape NerdWallet's Talent Acquisition strategy alongside business leaders, assess and flex the operating model to match hiring demand, and own build-vs-buy decisions across in-house recruiting, contractors, RPO, and retained search.
• Lead capacity planning, funnel design, SLA targets, and process governance; own recruiting workflows, dashboards, and ATS requirements; drive adoption of new tools and standards across the team.
• Define and own the KPIs that measure Talent Acquisition (time-to-fill, pipeline health, conversion, quality of hire, and more); build dashboards and a reporting cadence that keep the business aligned.
• Lead, mentor, and develop a multidisciplinary team of recruiters, sourcers, coordinators, and Talent Operations partners; stay personally involved in a subset of critical and executive searches.
• Build structured interviewing and evaluation frameworks that reduce bias and improve decision quality; create playbooks and enablement that raise the bar for hiring managers and interviewers.
• Partner closely with HRBPs, Finance, Compensation, Legal, and business leaders on workforce planning, prioritization, and hiring decisions.
• Own the recruiting technology roadmap (Ashby, sourcing, reporting, and scheduling tools) and identify where AI can be a genuine force multiplier in recruiting and Talent Operations.

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