Senior Manager, Software Engineering - Toast IQ

Responsibilities

• Shape and steer the technical vision and execution for Toast IQ, a high-growth and high-potential AI offering for every Toast customer.
• Thoughtfully garden-tend the platform for internal teams to build and expand on top of. Better documentation, better feature lifecycle management, and better evaluation.
• Break down large platform and product initiatives into clear, incremental milestones, then deliver measurable outcomes with consistency and quality.
• Establish and uphold AI toolchain standards, architecture patterns, and best practices across the organization.
• Coach and mentor engineers and managers, helping them grow technically and as leaders.
• Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.
• Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization.
• What you'll need to thrive (Requirements)
• 5+ years of experience leading high performing engineering teams in production environments.
• Strength in modern backend architecture: thoughtfully designed API surfaces, microservices that scale safely, and performance that improves consistently.

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