Operation & Executive Assistant

Responsibilities

• Support the day-to-day operational activities of the company and ensure that tasks and processes are completed accurately and on time.
•  Coordinate the full order process from order receipt through procurement, delivery, and final customer handover.
•  Prepare and maintain purchase orders, sales orders, quotations, proforma invoices, commercial invoices, delivery notes, packing lists, and other operational documents.
• Monitor order status, product availability, delivery schedules, and pending orders.
•  Proactively follow up with suppliers and logistics partners regarding delayed or pending shipments.
•  Coordinate with Sales, Procurement, Warehouse, Finance, and Logistics teams to ensure smooth order fulfillment.
• Monitor incoming and outgoing medical products and maintain accurate inventory- related information.
•  Coordinate customer deliveries and address operational issues related to order fulfillment.
•  Prepare operational, inventory, sales, order status, and other periodic reports.
• Identify discrepancies, delays, or operational risks and escalate them to management in a timely manner.

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