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Technical Account Manager
Ping Identity
Remote · United KingdomSalary not disclosedfull-timePing Identity Careers
As a Technical Account Manager (TAM), you are the proactive partner responsible for ensuring new and existing clients successfully achieve their strategic outcomes using Ping Identity solutions. Operating within the Global Support Organization, you will guide the customer’s journey from purchase to production, reviewing configurations and translating complex use cases into sound product architecture.
Responsibilities
- Conduct regular environment health reviews and business reviews to highlight success against goals and ensure full value adoption.
- Act as the voice of the customer, advocating for product features and internal roadmap adjustments that drive long-term operational success.
- Identify opportunities to improve internal reporting and automate status tracking to better visualize customer health.
- Contribute to internal Knowledge Bases (KBs) and support the onboarding of new TAMs by sharing operational best practices.
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 16 Oct 2026
- Last verified
- In the last 5 days
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