Account Manager | Mid-Market

Ramp

Remote · United States$15,833–27,500 gross/mofull-timeRamp Careers

This is a build role, not a maintain role. You'll carry a book of high-value customers and real latitude over how you grow it.

Responsibilities

Own growth across a portfolio of 300+ high-value customers - retention, adoption, expansion, and net-new spend on the platform.
Build real relationships with the finance leaders who make the decisions, and connect what they're trying to accomplish to what Ramp can actually do for them.
Generate your own expansion pipeline. The best AMs here don't wait for a buying signal - they create the reason for the next conversation.
Lead Executive Business Reviews that change how a customer thinks about Ramp: from one vendor in the stack to the system their finance function runs on.
Launch new products into your book. Ramp ships relentlessly, and every launch is a reason to open a conversation you couldn't have had last quarter.
Quarterback outcomes across implementation, product, engineering, and CX - on new deals and on escalations, where trust is either earned or lost.
Set the standard. Account Management is still being built here. The playbooks you write and execute are the ones this team runs next year, and that level of ownership translates into more opportunities in the business.