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Account Manager, Strategic (French Speaking)

Atlassian

Remote · United KingdomSalary not disclosedfull-timeAtlassian Careers

Our Account Management team is comprised of proactive and empathic account managers that own retention and accelerates expansion of Atlassians core products and services, contributing to the transformation of our largest Enterprise customers worldwide. You will increase revenue across Atlassian's full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle.

Responsibilities

  • You will accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
  • Develop Senior and Executive relationships over video conferences and in-person
  • Manage high-value renewals & expansion across a sizable product portfolio
  • Oversee growth opportunity management and sales cycles end-to-end
  • Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
  • You will increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
  • Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
  • Forecast accountability for your owned book of business
  • Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
  • Manage up internally to provide awareness and advocacy of customer needs

Languages

    Work format
    Remote
    Seniority
    Lead
    Added
    17 Oct 2026
    Last verified
    In the last 5 days

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