Senior Product Manager Claims

Responsibilities

• Develop a clear vision and prioritized roadmap for the Claims area and drive product success as a key contributor — from First Notice of Loss (FNOL) through to payout.
• Shape the automation of the claims process: rule-based and AI-supported claims assessment, straight-through processing, and efficient workflows through to settlement and payout.
• Drive structured discovery processes and write precise requirements so that, together with Engineering & QA, we can ship quickly and with high quality.
• Actively integrate AI into your daily work to operate at a higher level, e.g. using structured prompts for rapid prototyping, automated pipelines for user feedback, or data-driven specifications.
• Communicate priorities clearly to leadership and customers and measure the success of your features based on data, always keeping the user's voice in mind.
• Design seamless collaboration throughout the claims process for all stakeholders, from status communication and task management to dynamic document templates.

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