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Customer Care Specialist (Korean speaking)
ArctX Solution LLC
Armenia · On-siteSalary not disclosedfull-timeStaff.am
As a leading B2B and B2C software solution provider, we offer a diverse range of services that empower businesses to thrive in today's digital landscape. There are unique, purposeful, and effective Web and Mobile Design & Development and Customer Support with full exclusive customization to cater to our customers’ specific needs.
Responsibilities
- Provide instructions, terms, and conditions of services to current and new clients
- Timely and accurately respond to client inquiries
- Carefully and decisively handle customer complaints
- Provide exceptional customer support to attract, retain, and satisfy user
- Receive and deliver all necessary information among colleagues during the work cycle
- Report any issues or bugs in the websites to the proper departments
- Inform clients of any changes or updates through the livechat
- Collaborate closely with the CRM and Risk Management teams to deliver the best service
- Collaborate in training colleagues in daily tasks.
Languages
- Work format
- On-site
- Seniority
- Mid
- Posted
- 30 Sept 2026
- Last verified
- In the last 3 days
- Apply by
- 30 Oct 2026
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