Account Manager - Dutch speaking

Responsibilities

• Own and manage a large portfolio of existing Commercial customers, with accountability for retaining and growing recurring revenue across your install base
• Develop a deep understanding of each customer’s business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities
• Act as the primary commercial point of contact for your accounts, building strong, trust-based relationships with key stakeholders and decision-makers
• Drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value from their existing feature set
• Lead commercial conversations including renewals, pricing discussions, and expansion opportunities within your install base
• Partner closely with Customer Success, Solutions Engineering
• Support, and other cross-functional teams to proactively address customer needs, remove blockers, and deliver a seamless customer experience
• Monitor account health and usage signals to identify risks early, taking action to prevent churn and mitigate contraction
• Maintain accurate forecasting and pipeline management for your book of business, with a focus on predictable revenue retention and growth

Languages