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Senior Customer Success Manager

Procurify

Remote · Canada$6,000–7,667 gross/mofull-timeProcurify Careers

We’re building an ambitious, high-performance company where talented people are trusted with meaningful ownership and given the opportunity to make a real impact. Our remote-first culture values accountability, resilience, collaboration, and continuous growth.

Responsibilities

  • Own and grow a strategic book of business valued at $2M+, ensuring customer retention, expansion, and long-term success.
  • Build and nurture long-term executive-level relationships to drive customer advocacy, adoption, and expansion opportunities.
  • Act as a trusted advisor, providing data-driven insights and strategic guidance to customers to help them achieve their business objectives.
  • Drive cross-functional collaboration, aligning customer needs with product, sales, and support teams to improve customer outcomes.
  • Identify and execute upsell and expansion opportunities to maximize customer value and contribute to revenue growth.

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    5 Oct 2026
    Last verified
    In the last 5 days

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