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Senior Customer Success Manager
Procurify
Remote · Canada$6,000–7,667 gross/mofull-timeProcurify Careers
We’re building an ambitious, high-performance company where talented people are trusted with meaningful ownership and given the opportunity to make a real impact. Our remote-first culture values accountability, resilience, collaboration, and continuous growth.
Responsibilities
- Own and grow a strategic book of business valued at $2M+, ensuring customer retention, expansion, and long-term success.
- Build and nurture long-term executive-level relationships to drive customer advocacy, adoption, and expansion opportunities.
- Act as a trusted advisor, providing data-driven insights and strategic guidance to customers to help them achieve their business objectives.
- Drive cross-functional collaboration, aligning customer needs with product, sales, and support teams to improve customer outcomes.
- Identify and execute upsell and expansion opportunities to maximize customer value and contribute to revenue growth.
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 5 Oct 2026
- Last verified
- In the last 5 days
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