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End-User Support Engineer
EPAM Systems
Bulgaria · On-site · relocationSalary not disclosedfull-timeEPAM Systems Careers (offices abroad)
If you enjoy solving technical challenges, helping people make the most of technology, and finding smarter ways to work, this could be your next great move. At EPAM Bulgaria, you’ll find a vibrant multinational environment, diverse projects, and a supportive atmosphere where your technical expertise and problem-solving skills can make a real difference.
Responsibilities
- Provide technical support to end users across hardware, software, and office IT infrastructure
- Troubleshoot endpoint devices, Microsoft 365 applications, and related productivity tools
- Ensure reliable network connectivity and maintain office IT equipment
- Take ownership of technical issues and drive them through to resolution
- Collaborate with cross-functional teams to deliver seamless support experiences
- Contribute to the improvement of support processes and workflows
- Proactively identify opportunities to prevent recurring problems
- Build strong relationships with users and stakeholders across the organization
- Communicate technical solutions in a clear and approachable way
- Mentor junior colleagues and share knowledge within the team
Languages
- Work format
- On-site
- Seniority
- Mid
- Posted
- 12 Oct 2026
- Last verified
- In the last 5 days
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