Senior Technical Program Manager, DGX Cloud Infrastructure Operations

Responsibilities

• Drive complex technical programs focused on infrastructure operations, service health, operational readiness, and platform reliability.
• Partner with engineering, operations, and reliability teams to improve infrastructure visibility and accelerate issue resolution.
• Build and manage coordinated program plans, achievements, dependencies, risks, and success metrics across multiple teams.
• Lead cross-functional operating cadences for execution tracking, issue review, customer concern management, and leadership communication.
• Translate operational data, telemetry, and incident trends into prioritized actions with clear owners and measurable closure plans.
• Improve the mechanisms used to track infrastructure health, operational risks, and recovery progress.
• Coordinate readiness for maintenance events, infrastructure changes, and large-scale operational transitions.
• Align teams around the highest-impact issues affecting infrastructure performance and service quality.
• Communicate progress, tradeoffs, risks, and recommendations to technical and leadership audiences.
• What we need to see

Languages