Manager, Airline Partnerships

Responsibilities

• Build and grow relationships with carriers across the Americas, conduct business reviews, and engage with key partner stakeholders, with particular emphasis on South America
• Lead airline partner engagement for Navan Signature Services and act as its airline partnerships subject matter expert across Navan Premier, Navan Events, Navan Specialty, and Navan Concierge.
• Evaluate, negotiate, and renew airline agreements, including incentives, content access, and marketing opportunities.
• Own revenue forecasts, track incentive attainment and partner commitments, and monitor booking trends and profitability.
• Identify performance gaps early and execute plans to meet or exceed commercial goals.
• Analyze deal economics, model commercial scenarios, and translate complex data into clear recommendations for senior leadership and airline partners.
• Partner with suppliers, Product, Engineering, and Operations to expand access to competitive fares and relevant content across various content channels.
• Coordinate with Finance, Sales, Customer Success, Marketing, and other stakeholders on partner initiatives. Equip customer-facing teams with clear airline updates and resolve issues that affect partnership performance.
• Build our industry relationships at partner meetings and events, and bring insights on airline retailing, distribution trends, and emerging risks back to the team.

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