Implementation Consultant - Brazil

Responsibilities

• Guide direct customers and partnered organizations through scalable implementation and onboarding project plans.
• Build custom onboarding plans based on the specific needs of the customer and the service offering they have purchased.
• Consult, plan, and assist with all sizes of rollouts of JumpCloud in customers’ existing environments, including AD/LDAP, O365/G-Suite, and enterprise MDMs.
• Resolve technical onboarding and API integration (OAUTH/SCIM) issues via email or remote web session.
• Work hands-on in customer environments when applicable to execute complex migration or configuration tasks.
• Collaborate with peers, mentors, and community forum leaders to provide the most effective solutions for partners and customers.
• Communicate regularly with customers about action plans, recommendations, and new potential use-cases as they relate to JumpCloud.
• Where you’ll be working/Location
• JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
• This role is remote in the country of Brazil. You must be located in and authorized to work in Brazil to be considered for this role.

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