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Customer Care Specialist Remote (Ukraine-based)
Preply
Remote · UkraineSalary not disclosedfull-timePreply Careers
We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started.
Responsibilities
- Answer customers’ questions and resolving any issues that they may be facing
- Identify problem areas and flagging them to the concerned team
- Ensure customer satisfaction, and work on collecting and tracking user's feedback
- Work closely with the product teams to resolve issues and share customer feedback
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 20 Apr 2026
- Last verified
- In the last 5 days
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