Senior Product Manager, Core Fraud Services

Responsibilities

• Product Delivery & Execution
• Own Model Factory as a product, ensuring operational excellence while designing and improving systems that enable seamless customer adoption of the latest fraud intelligence. Continuously enhance model performance and manage the end-to-end model lifecycle, defining how AI and human oversight work together to deliver…
• Manage and scale cross-fraud services like name matching and address validation, guaranteeing global consistency, high availability, and low-latency performance.
• Lead the technical enablement for Score add-ons such as Graph Intelligence and Signals, architecting these core components for maximum reuse across Socure’s platform.
• Apply structured product frameworks (e.g., RICE, Kano, JTBD, Opportunity Solution Tree) to drive data-based prioritization and tradeoff decisions.
• Develop clear product requirements, acceptance criteria, and success metrics to support precise engineering execution.
• Partner with Engineering and Data Science to ensure timely delivery and high quality of graph and signal-based features.
• Integration & Value Realization
• Identify and execute opportunities to natively integrate graph insights into existing fraud and risk products, increasing detection rates and reducing false positives.
• Collaborate with dependent teams to ensure seamless data flows, strong operational performance, and measurable customer value from graph-based systems.

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