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IT Support Engineer
Domino Data Lab
Remote · EuropeSalary not disclosedfull-timeDomino Data Lab Careers
Who we are At Domino, we build solutions that help the largest, highly regulated organizations adopt AI to accelerate mission-critical use cases. Our platform integrates a streamlined model and app development environment, advanced model, agent, and app hosting capabilities, and novel governance capabilities providing regulator-ready AI at scale.
Responsibilities
- In your first year, you will
- Improve IT support: Tier 1 & Tier 2 ticket resolution and monitor Jira/Slack IT channels for timely support
- Enhancing global onboarding: manage laptop provisioning/de-provisioning (Mac & Windows) through our third-party partner
- Supporting onboarding/offboarding: run global processes and deliver IT training to employees
- Securing access: administer identity providers (Google Workspace, Okta)
- Building scalable processes: document best practices and grow the IT Knowledge Base
- What we look for in this role
- 5+ years in IT, including 2+ years implementing IT management software
- Proven ability to independently to execute IT operations end-to-end in a small, fast-paced environment (150–300 employees)
- Advanced expertise with MacOS, Windows, Microsoft Intune, JAMF, SAML/SSO, SCIM provisioning, SPF/DKIM, VPNs, and Azure/MSFT ADFS
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 31 Aug 2026
- Last verified
- In the last 5 days
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