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Senior Observability Engineer (New Relic Consolidation)

EPAM Systems

Remote · ArmeniaSalary not disclosedfull-timeEPAM Systems Careers

We are looking for a Senior Observability Engineer to take ownership of the multi-tenant New Relic consolidation layer aggregating telemetry across our agent estate, within an Enterprise Agent Development Platform empowering engineering teams to define, orchestrate, deploy, and observe AI agents at scale across the organization.

Responsibilities

  • Own and administer the multi-tenant New Relic consolidation layer across the agent estate
  • Aggregate telemetry from multiple project tenants through cross-account NRQL queries
  • Build and maintain dashboards-as-code and alert-policy-as-code with Terraform and Crossplane
  • Set up New Relic alert policies routed to Opsgenie, with planned migration to ServiceNow
  • Manage OpenTelemetry / ADOT ingestion into New Relic through OTLP and Firehose pipelines
  • Design metric dimensions and low-cardinality facets for large-scale agent estates
  • Establish cross-account and cross-tenant telemetry aggregation and reporting workflows
  • Maintain separation across Technical, Business, and Audit observability models
  • Partner with engineering teams to standardize agent observability practices across the platform

Languages

    Work format
    Remote
    Seniority
    Senior
    Posted
    12 Oct 2026
    Last verified
    In the last 3 days

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