Senior Technical Account Manager - Customer Success (EMEA)

ClickUp

Remote · Ireland, United KingdomSalary not disclosedfull-timeClickUp Careers

We're looking for a Senior Technical Account Manager - Customer Success (EMEA) to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.

Responsibilities

Senior TAMs at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
New Customer Onboarding
Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
Account Health Management
Monitor seat utilization, adoption trends, and
Champion/Stakeholder engagement.
Build and execute adoption plans and account reviews to maintain or improve health.
Identify risks early and build recovery plans in partnership with the account team.

Languages

Work format: Remote
Seniority: Lead
Posted: 5 Oct 2026
Last verified: In the last 5 days

Similar roles

Keep looking

More Support jobs in Armenia and remote All IT vacancies Internships and entry level