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Sr Sales Manager, Mid-Market - USA (Remote)
Customer.io
Remote · AmericasSalary not disclosedfull-timeCustomer.io Careers
We're hiring a Senior Sales Manager to build and lead a new team of 8 Account Executives in our Mid-Market organization. You'll join a group of managers already running this motion successfully, but the team you lead is yours to stand up and shape.
Responsibilities
- Lead and develop a high-performing team
- Coach Account Executives to consistently meet or exceed quota and grow into their next role
- Run focused 1:1s built around deal quality, skill development, and real accountability
- Ramp new reps quickly and address performance gaps early, before they compound
- Build a team culture rooted in ownership, collaboration, and high standards
- Drive pipeline health and forecast accuracy
- Lead weekly pipeline and forecast reviews focused on deal progression, qualification rigor, and clear next steps
- Sharpen predictability through disciplined inspection and clean CRM hygiene across the team
- Maintain healthy pipeline coverage and get ahead of creation gaps before they become quarter-enders
- Reinforce structured, rep-owned outbound tied to measurable standards and pipeline outcomes
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 11 Sept 2026
- Last verified
- In the last 5 days
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