Solutions Engineer, Life Sciences

Responsibilities

• Engage deeply with the technical problems customers are trying to solve — taking the time to genuinely understand their workflows, constraints, and frustrations before proposing anything. The goal is always to find the best solution for the customer, not to fit them to a predetermined answer.
• Design and run hands-on proof-of-concept projects tailored to each customer's environment: model development for drug discovery, clinical analytics pipelines, regulatory submission workflows, omics data processing, and similar use cases.
• Work with account executives to design architectures that address life sciences-specific requirements around data governance, reproducibility, and validation (e.g., 21 CFR Part 11, GxP environments).
• Proactively identify novel use cases within life sciences customers where Domino could create meaningful value — drawing on industry knowledge to surface opportunities that customers may not have considered and that go beyond the initial scope of an engagement.
• Build and maintain reusable technical environments and assets that make future customer engagements faster and more substantive.
• Partner with Customer Success and Solutions Architects to make sure customers who complete a POC are set up to succeed in production.
• Build custom prototypes and applications on top of Domino for customers — using AI-assisted coding tools to move quickly — to demonstrate value in ways that go beyond standard demos. This reflects our directional shift toward Forward Deploy Engineering as a growing part of field work over the next 12 months.
• Success is most visible when customers come away from technical engagements with a clear understanding of how Domino solves their problems — and when those engagements convert to production deployments.
• What we look for in this role
• A technical background — from life sciences or from a general tech/solutions environment. You've either worked inside a pharma, biotech, CRO, genomics, or medical device organization doing code-first analytical or scientific work, or you've built and supported technical solutions at a general technology or software…

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