Senior Business Analyst / Business Analyst - ServiceNow

Responsibilities

• Identify stakeholders and collect input to define and refine requirements
• Own a clear, streamlined scope definition across the full program
• Create and keep up to date documentation for program and project management needs
• Collaborate closely with software engineers, QA, product managers and other engineering teams to deliver high-quality products and features across the software project lifecycle
• Serve as scrum master, manage project schedules, flag potential issues, and communicate them clearly to project stakeholders
• Drive release schedules and milestones, sustaining high velocity in a fast-paced environment
• Provide hands-on software development and project management, coordinate cross-functionally, and manage inter/intra team communications to achieve outstanding program outcomes

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