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Senior Customer Success Manager
Amplemarket
Remote · United StatesSalary not disclosedfull-timeAmplemarket Careers
We are looking for an experienced, motivated, and passionate Customer Success Manager to join our Customer Team at Amplemarket. At Amplemarket, we are on a mission to set the highest standards in customer experience.
Responsibilities
- Own and manage a portfolio of customer accounts, fostering strong business relationships with external stakeholders at all levels
- Act as a trusted advisor, guiding customers through their entire journey with Amplemarket, from onboarding to renewal, helping them achieve their business goals
- Lead the onboarding process for new customers, ensuring a seamless transition from sales to customer success, including live product training sessions
- Identify expansion opportunities and manage upsell initiatives
- Contribute to process improvements by helping to define and refine customer success workflows and best practices
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 26 Aug 2022
- Last verified
- In the last 5 days
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